Frequently Asked Questions
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How can I get in touch?
Email, Call, Text, Whatsapp, or fill in the contact form with your enquiry.
How much notice should I give?
As much as possible, we only take on a limited amount each week so it may be the case a certain week is booked up months in advance. 3 weeks notice minimum is ideal, however please do get in touch to see if we can accommodate if you have a shorter time frame.
Do you have a price list?
As all our cakes are bespoke, we can provide you with a quote once we have an idea of the type of cake you have in mind. Prices are dependent on size, shape and intricacy of the cake.
Do I need to pay a deposit?
Yes, a 50% deposit is required to confirm your order and is payable via bank transfer. The balance is payable on delivery or collection. For wedding cakes or orders over £300, the balance is payable 3 days prior.
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For short notice orders of 10 days or less, the full amount is payable at time of confirmation
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Do you deliver?
Yes, delivery is free within 3 miles for orders over £75. For deliveries further than 3 miles, there is a £1 per mile round trip charge. Delivery is not available for addresses within the city centre.
There is free delivery on wedding cakes or orders exceeding the value of £300 for venues within Greater Manchester.
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Can I collect?
Collection is from Old Trafford, M169WH. Please note although our premises is a registered business we are also a residential property, hence all appointments must be made in advance.
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Do you price match/discount?
Our quotes take into account the cost of ingredients, materials, labour and costs of running a business. We keep our quotes fair to the client and to ourselves, hence we are unable to discount or price match.
Please do not ask us for discount as refusal often offends.
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Are you able to replicate a cake I've seen?
We can not duplicate an exact copy of another cake artist’s work however inspiration can be drawn from any reference images.
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Are your cakes Halal?
Yes, all of our cakes are Halal.
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